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FAQ's & POLICIES

DANCE SEASON IS FROM AUGUST TO MAY

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PAYMENT POLICY

 

Monthly Tuition & Auto-Pay Policy
Tuition is charged automatically on the 1st of each month. All accounts are required to have a valid payment method on file (ACH/checking, debit card, or credit card) and must be enrolled in Auto-Pay. There are no additional processing fees for credit or debit card payments.

 

Tuition Structure & Attendance
Tuition secures your dancer’s place in class and is due in full regardless of attendance, holidays, or studio breaks. Annual tuition is calculated into equal monthly installments; therefore, months with holidays are not prorated, and months with five classes do not cost extra.

 

Declined Payments & Past Due Accounts
A $10 late fee will be applied on the 9th of the month to any account with an outstanding balance or a declined transaction. If an account remains unpaid for two consecutive months, the student will be removed from classes, and outstanding balances must be cleared before re-enrollment.

 

Account Responsibility
For split households, one parent or guardian must be designated as the primary account holder and provide the Auto-Pay details. The studio cannot split bills or mediate payment disputes between parents.

We are happy to help explain these options if you have any questions!

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COSTUME RETURN POLICY

Important Costume Deadline: Please check your dancer's costume size immediately! If there are any sizing issues, notify us within one week of receipt at info@risedancestudio.com or (435) 352-1406.

Because costume companies enforce a very strict, limited window for size exchanges, we cannot accept any exchange requests after this one-week deadline.

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CLASS WITHDRAWAL & CANCELLATION POLICY

To drop a class, you must provide RISE with a 30-day written notice.

  • Tuition & Billing: Tuition is non-refundable once a month has begun. Automatic payments will continue to process until your 30-day notice period is complete.

  • Confirmation Requirement: Your cancellation is not complete until you receive a written confirmation email from RISE stating that the student has been dropped.

 

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DRESS CODE

  • Mommy & Me, Tiny Tot, & Toddler Combo

    • Attire: Any style and color leotard with pink tights.

    • Shoes: Pink ballet shoes.

  • Jazz & Ballet Combo

    • Attire: Any dance attire (leotard with a ballet skirt, bike shorts, or leggings). Pink tights are recommended but optional.

    • Shoes: Tan turning shoes and pink ballet shoes.

  • Jazz & Hip Hop Combo

    • Attire: Fitted dance or athletic fitness clothing.

    • Shoes: Tan turning shoes and clean tennis shoes.

  • Musical Theater

    • Attire: Comfortable fitness attire you can easily move in.

    • Shoes: Tan turning shoes.

  • Hip Hop

    • Attire: Comfortable fitness clothing. Loose shirts must be long enough to tuck in, or a leotard must be worn underneath for safety during tumbling.

    • Shoes: Clean tennis shoes or sneakers.

  • Tumbling

    • Attire: Leotard paired with shorts, leggings, or footless tights.

    • Shoes: Bare feet.

  • Tap

    • Attire: Comfortable fitness or dance attire.

    • Shoes: Black tap shoes.

  • Boys Dress Code (All Styles)

    • Attire: T-shirt or tank top paired with athletic sports shorts.

    • Shoes: Black ballet shoes, tan turning shoes, or socks (depending on class style).

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ATTENDANCE & HOLIDAY POLICIES

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  • Commitment & Attendance

    • Season Commitment: When you register, it is expected that your dancer will remain in their class for the full season (from registration through our final showcase/concert in May).

    • Concert Eligibility: Regular attendance is crucial for student progress and choreography. Excessive absences may result in the dancer being removed from the final Concert performance.

  • Personal Absences & Make-Up Classes

    • Class Availability: We can accommodate a small number of make-up classes for personal absences, strictly based on current class size and availability.

    • How to Schedule: To request and schedule a personal make-up class, please email the studio directly.

  • Studio Holidays & School Breaks

    • WCSD Calendar: RISE follows the Washington County School District calendar for major holidays and breaks. Generally, if school is closed for a holiday or major break, the studio is also closed.

    • Teacher Prep Days: The studio remains OPEN for classes on most school teacher preparation days.

    • Exact Closures: Please always refer to our Important Dates page for our exact schedule and days off.

    • No Holiday Make-Ups: We do not offer or schedule make-up classes for any regular studio breaks or closures.

  • Monday Holiday Make-Ups

    • Monday Exception: Because of the high volume of Monday holidays, dancers enrolled in Monday classes are permitted to attend up to three make-up classes specifically to offset Labor Day, Martin Luther King Jr. Day, and Presidents' Day.

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